Additional Support Needs

Beyond Spiritual Needs

People exploring faith don't just have spiritual questions—they also have practical, emotional, and physical needs. A holistic approach to discipleship recognizes and responds to the whole person, not just their spiritual journey.

When welcoming newcomers, take time to consider whether they might need additional support beyond what a typical discipleship pathway provides.

Practical Support

Some people may face practical challenges that make it difficult to engage fully with church life. These might include:

• Financial difficulties — Can you help with transport costs, childcare, or course materials?
• Housing instability — Does someone need help finding accommodation or support navigating a difficult living situation?
• Employment challenges — Can the church community offer job-hunting support, mentoring, or practical skills training?
• Caring responsibilities — Does someone struggle to attend because they care for children, elderly parents, or a disabled family member?

Practical support might be as simple as offering a lift to church, providing a meal, or connecting someone with local resources and services.

Emotional and Mental Health Support

Many people come to faith carrying emotional wounds, trauma, or mental health challenges. The church should be a place of welcome and support, but it's important to recognize when professional help is needed.

Consider whether someone might benefit from:

• Professional counselling or therapy
• Mental health support services
• Pastoral care or prayer ministry
• Support groups for grief, addiction, or trauma recovery

Church volunteers and mentors are not trained counsellors. If someone shares struggles that require professional intervention, encourage them to seek appropriate help while continuing to offer spiritual support and friendship.

Accessibility Needs

Is your church building accessible and inclusive for everyone? Take time to consider:

• Physical accessibility — Are there ramps, accessible toilets, hearing loops, and seating for those with mobility challenges?
• Sensory needs — Can you provide quiet spaces, visual aids, or alternative formats for those with sensory processing difficulties?
• Language barriers — Do you need translation services or materials in other languages?
• Neurodiversity — Are you creating environments that welcome those with autism, ADHD, or other neurodivergent conditions?

Making small adjustments can make a huge difference in helping people feel welcomed, safe, and able to participate fully.

Creating a Culture of Welcome

The goal is not to fix people or solve every problem. The goal is to create a church culture where everyone feels valued, seen, and supported—regardless of their circumstances.

Ask newcomers directly: "Is there anything we can do to help make you feel more welcome or supported?" Their answers may surprise you and help you serve them better.